Chocolate Tours


Free Chocolate Tours

The exquisite aroma of fresh chocolate, the kettles and conveyers with luscious delights of every kind. Pure heaven. Go behind the scenes to learn the step-by-step process we use to carefully craft our gourmet chocolates. Sample our famous Pixies®, peanut butter Buckeyes and more fresh off the line, and then shop all your favorites at our retail store.

Sweet Sights and Delights

Tours are free and depart hourly: Monday - Thursday from 10am - 4pm

  • Approximately 45-minute guided tour and video
  • Tour availability subject to production schedule*
  • Reservations required for groups of 20 or more

We have limited accessibility for wheelchairs. Strollers are not permitted. Cameras and cell phones are not permitted on the tour. Please notify your tour guide if you need additional assistance.

Store Hours:

  • Mon-Sat: 9am to 6pm
  • Sun: 12pm to 5pm (seasonal Sunday hours may vary)

For more information, or to make reservations please call 800.321.0444, Ext. 119 


5353 Lauby Rd
North Canton, OH 44720

*Please note that Harry London/Fannie May is a working factory. While we strive to keep all manufacturing areas operating at full capacity, there may be time some or all areas of the factory will not be operating at full capacity. This includes our annual maintenance and inventory period during the latter half of June. There will be no tours from June 18th - July 9th.