Gift Cards

The following Terms and Conditions govern your use of, and our obligations with regard to, our gift cards (“Gift Cards”). By purchasing or redeeming any of our Gift Cards, you are acknowledging and agreeing to these Terms and Conditions. The terms “you” and “your” refer to the person who purchased and/or the person who is redeeming our Gift Cards and Promotional Offers. The terms “we”, “our”, and “us” refer to Harry London Candies, Inc. Fannie May and their related affiliates.

Call our toll free number 1-800-242-5363 to check your Gift Card balance.

REDEEMABLE • Online at fanniemay.com • By phone on order from Fannie May at 1-800-333-3629 • At our company owned and participating franchised retail store locations of Fannie May and Harry London • Limit one Gift Card per order • Some promotions may restrict redemption to certain brands and will be clearly noted on the promotion • May become redeemable at additional brands and locations, which information will updated on this page • See conditions and restrictions as detailed below

The Gift Card is a prepaid payment device that comes with a set dollar value. It is not a credit card, charge card or debit card. The Gift Card has no associated service or dormancy fees and no expiration date. The Gift Card can be used at the company owned and franchised retail stores, web sites and on phone orders as set forth above. We reserve the right to require credit card or alternate non-promotional payment method information for verification purposes, even if the Gift Card fully covers the transaction order total. Gift Cards can be purchased using any of the means of payment accepted by us, however we do not allow the purchase of Gift Cards with another Gift Card or promotional payment method. Your 19-digit Gift Card may become redeemable at additional brands and locations, which information will be updated on this page. The Gift Card may only be used to purchase products and services and may not be redeemed for cash, unless required by law. The Gift Cards are not transferable and may not be used for unlawful purposes. Our Gift Cards are issued and administered by Harry London Candies, Inc. For unused Gift Cards, the price paid for the Gift Card can be refunded using the same means of payment used to purchase it. For such refund, the original sales receipt and where appropriate, the payment card and the payment receipt shall be produced.

LOST, STOLEN OR DESTROYED CARDS YOU AGREE TO SAFEGUARD YOUR GIFT CARD AND TREAT IT LIKE CASH. The Gift Card is a bearer instrument. Its holder shall be solely responsible for the use and custody of the Gift Card. If your Gift Cards are lost, stolen or used improperly, contact us immediately at 330-494-0833. You must provide the serial number. If our records show that there are still available funds associated with the serial number and that it has not yet expired, we will cancel the serial number and issue you a replacement. The replacement card or certificate will be in the current amount of available funds associated with your lost, stolen or destroyed serial number at he the time you notified us that it was lost, stolen or destroyed. NO REFUNDS WILL BE PROVIDED FOR AMOUNTS DEBITED FROM YOUR LOST, STOLEN OR DESTROYED GIFT CARD OR GIFT CERTIFICATE BEFORE YOU NOTIFY US. LOST, STOLEN OR DESTROYED GIFT CARDS AND GIFT CERTIFICATES MAY NOT BE REPLACED WITH CASH, UNLESS PROHIBITED BY LAW.

REDEMPTION To use the Gift Cards, present them at the time of payment, either to the service agent or using the Gift Card field online. You will also be required to supply the PIN number that came with your Gift Card. If you do not have your PIN, please contact our toll-free number -1-800-333-3629. Retain the receipt as a record of transaction. You authorize us to deduct the full amount of each purchase including taxes and any other service or shipping fees and charges from the available funds whenever you Gift Card is used to make a purchase. Where the purchase price is in excess of the remaining balance on the Gift Card, the difference may be paid through any payment means accepted at our stores or fanniemay.com, as applicable. Some promotions may restrict redemption to certain brands and will be clearly noted on the promotion. In the event the brand of Gift Cards may no longer be available for redemption (due to a sale, merger, acquisition or dissolution), you may redeem the Gift Cards at any one of our other participating brands. The Gift Cards and Promotional Offers are issued and administered by Harry London Candies, Inc.

MISUSE, FRAUD AND ABUSE Gift Cards originally obtained through and unlawful means shall be null and void and they shall not be used to purchase products nor shall the price thereof be refunded. Gift Cards are not valid, and will not be honored, and we will not be liable if obtained from unauthorized sellers, including Internet auction sites. We reserve the right, within our sole discretion, to refuse to accept and process any and all customer orders and to suspend, discontinue, and refuse the use or acceptance of any and all offers, promotions, discounts, including but not limited to, any and all Gift Cards in the event of advertising errors and/or the actual or suspected misuse, fraud or abuse associated with Gift Cards or customer orders.

CHANGES IN THE TERMS AND CONDITIONS We reserve the right to change, add, delete to these Terms and Conditions at any time, with or without noticed, subject to applicable law. In addition, we may suspend, cancel, add, modify or delete any features offered in connection with any Gift Cards, with or without notice, subject to applicable.

Fannie May Fine Chocolates
5353 Lauby Rd
North Canton, OH 44720

phone: 1-800-999-3629
fax: 1-888-600-3629


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