Customer Service

Ordering Information

Ordering from The Popcorn Factory is simple! Our website is easy to use. When you set-up your account you will be able to store your recipient addresses in your address book for easy access.

By Phone:
1-888-216-0235    Hours: 5:00 A.M. to 1:00 A.M. CST, 7 days a week.

By Fax:
1-888-333-4595

By Mail: 
The Popcorn Factory
PO Box 5043
Lake Forest, IL 60045-5043

Payment Methods
The Popcorn Factory accepts all major credit cards including American Express,
Discover Network, MasterCard, and Visa.

Sales Tax
Sales tax is collected based on the destination of the order:

  • Local and state sales tax will be collected if your recipient's mailing address is in Illinois,
    New Mexico, New York, Ohio, Oklahoma or Virginia.

Shipping & Handling

Spooky vampire bats lurk behind the castle-like walls of a sinister canvas tote. A macabre, unblinking eye gazes over a hoard of caramel popcorn. A cache of cookies hidden behind a field of pumpkin gumballs lurks just out of sight, filled with sweet rainbow pieces waiting to be found. There these treasures rest, inside Halloween candy bags and among amazing Halloween presents, waiting for their chance to spring out upon the unwitting and to bring forth gales of laughter and shrieks of holiday horror.

These are only some of the Halloween treats that Harry & David presents in delightful trick-or-treat bags, specially chosen to be the perfect Halloween candy gifts. A Halloween treat bag is a sneaky surprise before the long night’s trek to collect all the candy, giving the lucky recipient a scrumptious taste of what’s to come while also providing a convenient Halloween goodie bag with which to store the evening’s collected candy. Each sturdy bag holds just enough sweets to satisfy the ardent candy lover, and there’s often plenty of room to add a name or other personalized touch, making it easy to keep track of each bag.

Harry & David has a plethora of unique and charming themed treats, so continue to browse online with us for additional Halloween treat bag ideas.
Our Popcorn Promise: Both you AND your recipient must be absolutely delighted - we guarantee it!

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