Return Policy

At Fannie May, we want you and the recipients of your gift to be completely satisfied with our chocolates.  If your delivery does not arrive in excellent condition at the address provided in the order, we will either send an appropriate replacement or a full refund, whichever you prefer.  Fannie May cannot be responsible for orders returned to us due to invalid addresses or failure to follow our shipping policies.  Please see Shipping Policy for additional information.  Please call 1-800-333-3629 and a sales representative will assist you.

Fannie May Confection Brands, Inc.
5353 Lauby Rd
North Canton, OH 44720

Phone: 1-800-999-3629